Either the app or the unit is faulty, and Im betting its the app

I just received my iKlips duo in the mail today. When I attach it to my phone, the light blink and it registers in the app. However, the second I try to actually use the iKlips for anything in the app, I get the message "please connect your iKlips." This essentially makes the device useless, or at least no more useful than a standard usb drive that I also am not able to use with my iOS devices

Williaad about iKlips